I must admit, I prefer to frequent places where I receive consistent service and see familiar faces.
I've been taking my car to Mountain View Tire in Burbank since 2010. Up until January (when I took my car in for an oil change), I've always dealt with Leville, Hutch or Efrain and have received awesome service. When I took my car in back in January (for oil) and March (for tires), the service was adequate, but not as friendly and personable as I'd experienced before.
Thank goodness when I took my car in last weekend I had the pleasure of interacting with Leville again. He is personal, professional and really provides the best customer service.
I'm not sure where the others who used to work at Burbank Mountain View are, but please keep Leville at this location! He is the best!