Mon - Fri
7:30 AM - 6:00 PM
7:30 AM - 5:00 PM
Nitrogen Tire Inflation
First-time customer at Mountain View to have Cooper AT3's installed. Greg and his team provided great service. Will definitely come back.
Friday night, 4/12/13, I arrived at Goodyear Mountain View on Bellflower. I know I was late (got off work late). I asked for an oil change and was told they were closing in 15 minutes. I said okay, I understand, and happened to mention that I was driving to San Bernardino the next day. The store manager, William Mooney, said "I'll be right back." He came back and said they would be able to fit me in. I was so happy to be able to drive that distance with peace of mind. The entire team working that evening was GREAT! I am a repeat customer and will continue to be. (William had no way of knowing that at the time.) WELL DONE to have a team like that representing your organization.
Greg and his team were wonderful. After a very unpleasant experience at the Lakewood location this morning, store manager Greg was very helpful. I was excited at winning a gift certificate from my daughter's Pop Warner team because my car definitely was due for an oil change, so I called the Lakewood location, made my appointment and asked about the gift certificate, as well as paying for a possible upgrade. The manager said that was fine, but upon arriving to the store he informed me that I needed to go to the Long Beach store to claim my certificate. Feeling discouraged, I went to the other location and was very happy with their service, explanation of what was wrong with my car and their prices!
I have been taking my cars to Mountain View / Long Beach for years. I have always received professional attitudes and results. However, on occasion, and there have been more than a few, I have been treated like family there. Going way beyond the call of duty and trying to save me money whenever they could. Greg and the entire staff are always welcoming. They must like their jobs. It shows everywhere. Thank you. Hopefully I won't be seeing you soon. Who knows though? Pizza?
I came in 5 minutes before closing because my sensor came on, and the guys were awesome. They checked my tires and found a nail. They removed the nail and fixed it in 15 minutes. They provided great service and fixed my tire even though they stayed 20 minutes after closing. I appreciated everything. They are fantastic!
< Prev 1 2 Next
Page 1 of 2