|
September 22, 2011
I went in for an oil change on 9-21-11 at your Lakewood, CA. store. My husband and I always have great service there, but yesterday it was fantastic! Ended up, much more work had to be done: shocks, struts and wheel bearings.
Douglas made sure the work would be done by closing so I would have a car to get to work the next [day]. Tom drove me home so I wouldn't have to walk two miles. Pete offered to find a locksmith I needed, and Matt offered me coffee and donuts. All this kindness was the highlight of my day, and I thought you should know.
Thank you for hiring such great people!
Robin Alexander-Wood
|