"I am from out of town and had a tire blow out on Highway 74. The AAA guy told me how to find you and I immediately went there. It was after 5:00 and I was worried no one would want to help me. Boy, was I wrong. Not only did they have a new tire on my car within 30 minutes - at a fair price - but Doug Matsuhiro totally de-escalated me. I was so stressed out about the situation, but I walked out of there feeling like a new person. I told him that I paid for the tire but got free therapy. He is awesome. Thank you for your wonderful service!" - Tracie Clang