Don't want us to touch your steering wheel? You may be able to drive your car into the service bay yourself. Click here for details.
Look at What Our Customers Are Saying!
We're so pleased that so many of our customers take the time to write to us about their Mountain View Tire & Auto Service experience. That confirms for us that we're doing something right.
To whom it may concern:
I would first like to apologize for the delay in my writing this email to you. On September 4, 2009, I visited your [Lakewood] facility to purchase two tires for my vehicle. I just wanted you to know how pleasing my whole experience was.
First of all, Earnest Selma was awesome. He was very knowledgeable, patient, very kind, and he went out of his way to make this transaction happen for me. I truly wish that there was a Mr. Selma at every company I did business with!
Secondly, this is my second time coming into the Mountain View facility in Lakewood, CA and even with the absence of a woman (lol!!!), your facility (i.e. bathrooms and waiting area) is very well kept. Also, on both of my visits, I have had my young children with me and the staff there has always been very pleasant and patient, even while the children are wanting to touch everything!
And lastly, your prices beat all the other companies I called. And,believe me, as a single mother of three, it is very important to be as economical as possible.
Please forward a personal thanks to both Earnest and the store manager Pete. I truly feel safe driving my family in our car. So, again, thank you for the peace of mind and also the wonderful family vacation we were able to go on for the Labor Day weekend, which would not have happened if I didn't get those tires first. You have gained my trust and a customer for life!!!!
To whom it may concern:
After getting stuck with a flat tire on my way to Sunset Beach from Culver City, my daughter and I limped into your Goodyear shop on Stearns in Long Beach. I can't tell you how easy Earnest Selma made our detour. He was not only friendly, but I feel like he gave us a great deal and made me confident that he was looking out for our safety and well being.
Though I didn't have much of a choice of tire shops since I was from out of the area, I feel like there was an angel looking out for me when he made Earnest a part of our day. Please thank him again for us, and know that you have a great employee making friends and good customers for your business.
Dear Mountain View Tire,
A Triple A truck escorted me to your Long Beach location with a flat tire. I wanted the bad tire changed with the spare and the Triple A driver couldn't find my wheel lock key. There were several people at your Long Beach store waiting for tire repair. I told Angel Marquez that I didn't want a new tire or a tire repair because I needed to get home to take our other car to drive to Pasadena. He immediately(!) found my wheel lock key, cheerfully began taking out my spare tire, and changed my tire himself. In no time, I was on my way at no charge. Angel Marquez is the greatest! Just thought I'd let you know.
Dear Mountain View Tire,
I have used your services before and I will return again. Earnest Selma assisted me and he was terrific. I dropped my car off for new brakes just before 4:00pm and it was ready by 6:00pm the same day. That was fantastic. I wouldn't change a thing about your store. I always get prompt, honest, excellent service from your shop.
Dear Mr. Mitsos,
On this last Sunday, February 7, my wife and I were headed from Beaumont, CA to Santa Paula, CA for a family reunion. As we neared the city of Duarte on the 210 freeway, the driver next to me began honking his horn and pointing to my rear tire. I acknowledged him, made my way over to the side of the freeway and pulled over. My rear tire was half way down. We took the Mount Olive off-ramp and pulled into a parking lot. After checking the tire, I saw that there was no puncture, but I noticed the valve stem was leaking.
I really started to get worried when I realized, here we are - on a Sunday - when most tire stores or garages are closed, and we are in a city we're not familiar with. We used our mobile GPS and looked for a tire shop. The first two we passed were closed, but the next one was open, and that was the Mountain View Tire store on Huntington Drive in Duarte.
We pulled in and, as I was getting out of my truck, I was met in the parking lot by your store manager, Sam Aslanian. I explained my problem to him, where I had come from and where I was going, and Sam jumped into action. He asked me to pull around by the open stall and he had my tire off and valve stem replaced in a matter of minutes it seemed.
I told my wife I had never seen anyone respond so quickly and friendly to help someone. I went in to settle up at the counter and he informed me there was no charge; that he was glad he could help us so we could get back on the road to get to our family reunion. Mr. Mitsos, our problem may have been a minor problem, but it was a big deal to us and we cannot thank your staff in Duarte enough for what they did and how we were treated.
© 2020 Mountain View Tire & Auto Service