Thank you again for having Efrain and Juliana there [in Burbank] to take care of me.
I had an emergency yesterday, a day when I needed to help my elderly mother. The whole team came together to work miracles. They got my car running safely in time for me to do what I had to do. Each one of them is amazing, and they all deserve every compliment I can give.
I'd also like to thank the mechanic who saw that my license plate bulb had burned out, thus saving me a potentially expensive citation.
I hope you treasure your wonderful and competent staff as much as we, their customers, do.