I was so grateful for the gentleman at the counter who courteously listened attentively to my car problem. He assured me that they could fix it in a couple of hours.
I gave him the undercover panel from the front of the car that had come loose. I waited at the spacious lobby for my car, and 20 minutes later the work had been completed. I reached for my credit card to pay and he said "No charge. Have a merry Christmas."
I recommend this establishment [Mountain View Burbank] and its staff with all of my grateful heart! Maybe not all car problems will be fixed for free, but what matters most is the wonderful people who work there!
(This review originally appeared on Yelp.)