I really like Mountain View's customer service. My husband and I have been going here [Burbank] for a few years.
This establishment has changed managers a couple of times, but we continue to patronize this place because (a) the shop's mechanics are knowledgeable; (b) the women who oversee the front counter are friendly and personal; and (c) they have fast, reliable and affordable tire services and products.
I will continue to go to Mountain View because I simply LIKE this place. It's well-run. They're quick and efficient to diagnose the problem and get the job done. Also, if you have any issues after you leave, they're also quick to remedy your tire concerns. They get an A+ in my book.