I dropped in on these guys (Huntington Beach) this morning while Pep Boys was doing an advertised inspection on a car I was thinking of buying that also needed new tires.
They helped me determine some alternative compatible tires that would work for me, AND told me they do FREE "used car, pre-purchase" inspections! Live and learn.
Pep Boys said, "don't buy the car." So, I brought it to Mountain View for a second opinion, and they explained why the problem was to be expected in "old age," not horrific, and helped me understand why buying the car could still be a great decision. And they made exactly ZERO dollars during these conversations.
This is why people develop brand loyalty. GREAT JOB, GUYS! I won't forget it.