I brought my Saturn in for service on 11/4/2010 and Earnest [Selma at Long Beach] was TREMENDOUSLY helpful. He figured out a way to bring the cost of repair down to a level that fit my budget, provided for transportation to and from my house, and was polite, considerate and kind throughout the whole process. I would have forwarded this note of appreciation sooner, but unfortunately I misplaced the contact information. When I found it this afternoon I was delighted to be able - at long last - to let Mountain View Tire know how pleased I was to do business with Earnest. I will recommend your facility and Earnest to all my friends and colleagues. Thanks again.