My name's Robert, and you guys serviced me on December 11th [at North Hollywood]. Unfortunately, I didn't quite catch the name of the manager, but I just wanted to say I havent seen such a display of professionalism and customer service at any business I have visited in at least a few years.
That man performs his job like he owns the business. He is a truly exceptional manager, and I just hope this email reaches ownership so that they know what upstanding management they have.
I will return for all my tire business to this location from now on!