Hello,
I wanted to take a moment to let you know about the exceptional service I received at the Rowland Heights location recently. While on a road trip in California, my partner and I ended up in a fender bender, which resulted in my car needing a new radiator.
Sam Kim and his team not only replaced the radiator within a few hours, they also provided us with extraordinarily friendly service, and even drove us to the local movie theater, so that our trip would not be ruined by having to spend a day in a mechanic's shop.
I am so very grateful that we happened to end up at the Rowland Heights Mountain View, and wish I could bring my car there for all my mechanical needs in the future. Sam Kim, as well as his team, were amazing, and I wanted to pass on how your employees turned what could have been a really negative experience into a positive one.
Thank you!
Sydney Firmin
