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Upland Testimonial ImageOn January 2, 2015, I brought my car in to replace a flat tire. Oscar looked up my record, made a recommendation, and had me back on the road in record time. He was personable, professional and made things happen to meet my schedule. He made the whole experience simple and easy.

Don Osborne
Upland, California

Upland Testimonial ImageDear Sirs,

I write this email regarding your employee Jimmy (Tinajero) at the Mountain View store in Upland.

I came in the store to purchase brakes for my 2005 Cadillac STS. After talking to Jimmy, I found he was knowledgeable about the type of brake pads and told me with sincerity why he thought the pads he recommended were the best buy.

After listening to him I told him that I received a good quote from Pep Boys on a set of Korean tires. Jimmy asked me the name and I gave it to him. He said he could not find my size of that particular tire in his system, but he asked me to give him a chance to find a comparable tire. I did so and he found me a good quality set of tires at a very competitive price. Jimmy also gave me a 5-day exchange time because the tire brand was new to me.

After the brakes and tires were installed, both my wife and I were amazed at the smooth and comfortable ride they gave. The braking was also very smooth and quite.

Jimmy did a good job and I will be bringing in my Mazada SUV for a set of tires very soon.

Regards,
Charles Perry

Upland_Testimonial_ImageI just want you to know how wonderful the [Upland] store managed by John Meza is. He took my frantic call about a dead battery and my need to get to work on time. Within five minutes, he had called me back, dispatched Joel to jump start my car, and found a battery.

In 20 minutes, I was on my way to work. Granted, I live only 10 minutes away. However, I don't know ANY businesses near me that would have taken that kind of care of a customer.

Thank you, Joel. Thank you, John. Thank you, Mountain View Tire. I will be a returning customer.

Carol Younger

Used Oil Collection Center
Tire Dealer of the Year
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