Rancho Cucamonga, CA | Tires & Auto Service
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Auto Service, Tires and Tire Repair in Rancho Cucamonga
Look for our Rancho Cucamonga store at the corner of Masi Drive and Foothill Boulevard, just west of Milliken Avenue. Make sure to say hello to store manager Mike Deceglie when you pop in.
The Rancho store is open seven days a week to provide auto repair and service. We also sell and install new tires from many manufacturers, including Goodyear, Cooper, Dunlop and more than a dozen others.
While we're taking good care of your vehicle, you can do some shopping in the nearby stores, or enjoy a meal in one of the many restaurants within walking distance. We'll be happy to take you home or to work in our free shuttle, or you can just relax with the TV and free Wi-Fi in our waiting area.
My brother Paul, one of our District Managers, sent the following email to our customer:
"Hi Sara, I am completely embarrassed by your horrible experience. Yes, all of your tire repairs should have been absolutely free. I am refunding you the $20 you paid, and mailing you a certificate for a free oil change. I am so sorry you had this experience. As you may know, our company is family-owned and operated, and what happened was a complete misrepresentation of what we are all about."
Paul then followed up with Sara by phone to discuss the situation further.
I second his statement that Mountain View Tire and Auto Service does not tolerate the type of actions that Sara described in her email. We're grateful that she brought this matter to our attention.- Chris Mitsos, Vice President / Mountain View Tire and Auto Service
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