Fontana (Baseline) | Tires & Auto Service
Listing Details
Phone
Fax
(909) 355-3443
E-mail
Rating
Manager
Sam Torres
Mon - Fri
8:00 AM - 5:00 PM
Saturday
8:00 AM - 5:00 PM
Sunday
8:00 AM - 4:00 PM
View Testimonials
/testimonials/47-fontana.html
Auto Service, Tires and Tire Repair in Fontana
Manager Oscar Mendez and the team at Mountain View Tire and Auto Service in Fontana can serve you from their seven bays seven days a week. We work with about 700 customers each month at this location alone. That makes Fontana one of our top five stores in terms of vehicle traffic.
You’ll find our Fontana store on Baseline Road near Cherry Avenue in the Heritage Triangle Shopping Center. While we’re working on your car, you can make the easy walk to the nearby restaurants and shops, and we’ll call you when your vehicle is ready. We also offer a free shuttle service. If you’d prefer, you can watch TV, enjoy complimentary coffee and use the free Wi-Fi in our waiting area.
Please stop in whenever you need automotive service, new tires or tire repair.
Map
Reviews (9)
3/5
About an hour later Sam called telling me the car is ready. When signing the paperwork, I see that there is a charge for the new tire. I advised the gentleman helping me that it would have been nice to have been informed ahead of time that there would be a charge. I was actually expecting a charge but was surprised that no one had mentioned one previously. Sam chimed in and said he had told me about a charge but I know without a doubt that he didn't.
The tire cost $117 but I only paid about $90 due to the rebate on the prorated old tire. I also paid $10 for the road hazard insurance.
When I got home I noticed that the wrong type of tire had been put on. My tires are Goodyear Fuel Max tires. The one put on was a Goodyear All Season. I checked their site and the All Season tires were $92 and not the $117 that appeared on my bill. I called Sam and told him about the wrong tire. He said he put that tire on because the Fuel Max were being discontinued and didn't have any is stock. He called me back and said he had found a place that had the right tire and he'd go pick it up. I asked if there would be a charge for the right tire and he said no because both Fuel Max and All Season tires cost the same. On their site a Fuel Max is shown as $121. All Season is $92.00.
Took in the car the next day and had the tire replaced. When picking up the car, Sam once again said the Fuel Max were no longer available and were being replaced with the All Season. I later contacted Goodyear directly and they said they had no plans to discontinue the Fuel Max tire.
Overall, the people at Mountain View are pretty pleasant to deal with but I will have to be on my toes when I deal with them. This is due to the inconsistencies in what they have told me and the prices I have been charged.
5/5
I would just like to also recognize Sam as one the best service people I have ever met in my last 40 years of driving and having to have service on my automobiles. Sam has always been responsive and trustworthy. He in particular is why I take my vehicles to that station. All he does is appreciated.
Regards,
Larry Shinkle
5/5
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