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Reviews (13)

Super Friendly and Amazing Staff!
I went here to get my tire patched up and Kosta was the nicest guy. He was very informative and made me feel very comfortable with everything. Definitely coming back and recommending all my friends! (:

Awesome Service and Blessed to Had Come Here
I just want to say thanks to the employee who helped me today. His name is Costa. He went above and beyond customer service, helping me out with my tire issue. He not only made my day; he helped turn a bad day into a good one, and I'm blessed to had came here. I will definitely come back. Thanks again for your awesome service.

Makes me wonder...
I have gone to this location a few times. This last time I went for an alignment and oil change. The mechanic said he could not do the alignment because I needed tires and shocks/struts all the way around. The guy at the front desk said my car was not safe. Well I had a bad feeling so I left. Took my car to a mechanic and it was the bearings. So, I would have spent over $1500 for nothing.
I think they saw a female and tried to get one over on me. Unhappy and will never return.
Owner's reply

Our David Miller reached out to Samantha on March 20th. He emailed her to let her know that he had read her review, and that "We are a family-owned business and take our reputation very seriously." He pulled the invoice from Samantha's 2/26/15 visit and saw what our team suggested and documented. At this point, we are standing by our Eagle Rock team's recommendation, although we are continuing to look into the matter. David asked for Samantha's telephone number so they could talk in real time. We'll keep you posted. - Chris Mitsos, Vice President / Mountain View Tire and Auto Seervice

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