I was at a [Mountain View Tire and] Auto Service Center in North Hollywood, CA. on Monday, January 20, 2014.
We received the most outstanding customer service. I am drawing a blank on the name of the gentleman that helped us. He was very professional, honest and caring with us. We had gone in because the sensor light went on in my daughter-in-law's vehicle. It turned out that it had a nail in it and the tire was going bald.
We were on our way home to Arizona. We had our tires checked before we left AZ and the guy at Discount Tire shop had told us all was okay. I'm glad that we got the nail stuck in the tire because we could have had a blow out on the freeway home because of the bald tire.
I really wanted to extend some gratitude on the treatment given to us. From my experience, some mechanics try to take advantage of women when it comes to tires or anything that has to do with the car. That did not happen at all.
We also found out none of the valves had covers and they replaced them for us. Thank you so much for the wonderful customer service. It was very much appreciated.