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Privacy Policy Statement

Mountain View Tire & Auto Service respects your privacy. Any information collected on this site by which you can be identified will be used only in accordance with this privacy policy statement. If you have any questions, please don’t hesitate to contact us.

Browser Information Collected on the Website: Moutain View Tire & Auto Service may analyze our website logs to improve the value of the materials available on our website. Our website logs are not personally identifiable, and we make no attempt to link them with the individuals that actually browse the site.

Third Party Cookies and Tracking: We may utilize third party tracking software or utilities, such as Google Analytics. This helps us analyze data and improve our website and tailor it to customer needs. Third parties may use cookies and similar technologies to collect or receive anonymous data to provide measurement services and target ads.

Cookies: We may place a cookie on your hard drive in order to identify you at a later time when you return to our website. A cookie is a very small text file placed on your hard drive by a web server to collect standard Internet log information and visitor behavior information in an anonymous form. It can not be executed as code or driver viruses. It is uniquely yours and can only be read by the server that gave it to you. The cookie that we place on your computer will contain only an identifying number that we assign to you. It will contain no other personal information. Third party cookies may also be used. You may opt out of Google’s use of cookies here, opt out of interest-based advertising here, or opt out of online behavioral advertising here.

Display Advertising: We utilize display advertising through Google Analytics and/or Facebook, which may include remarketing. Users may opt out of Google Analytics for Display Advertising and customize Google Display Network ads by clicking here. Click here for the Google Analytics opt-out browser add-on.

Remarketing: We may use remarketing with Google Analytics and/or Facebook to advertise online. Our ads are shown on the internet through third party vendors, such as Google and Facebook. Cookies are used to inform, optimize and serve ads based on your previous visits to our website.

Links to Other Websites: Our website may contain links to other websites. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Email Marketing: From time to time, we may send you emails with promotional offers. If you no longer would like to receive special email offers, special event information, sales notifications or other promotional messages from us, you can unsubscribe by following the unsubscribe link located at the bottom of each promotional email. Your email address will be removed within 10 days. Otherwise, to unsubscribe write to Moutain View Tire & Auto Service  Attn: Marketing Department, 200 Holleder Parkway, Rochester, NY 14615, send an email to custsvc@monro.com, or call customer service at 800-876-6676 x3500.

Data Rights: Subject to applicable law, you may have the right to request and obtain information about, or copies of, your personal information that we process, where we obtained your information, the business or commercial purpose for collecting your information, and the third parties with whom your information is shared.  Lastly, you may ask us to delete personal information that we have collected from you, depending on the situation and applicable laws.

California Data Rights: Residents of California have the following rights with respect to their personal information, in certain circumstances:

  • The right to know the categories and specific pieces of personal information we have collected about you in the last 12 months, the sources from which the personal information was collected, and the business purpose for collecting such information;
  • The right to know whether and how we sell or disclose your personal information, to whom we sell or disclose your personal information, and the business purpose for selling or disclosing your personal information;
  • The right to request a copy of the specific pieces of personal information we have collected about you in the last 12 months;
  • The right to request that we not sell your personal information;
  • The right to request that we delete the personal information that we have collected from you, in certain circumstances; and
  • The right not to receive discriminatory treatment for the exercise of your privacy rights.

Residents of California may make a request to exercise these rights by contacting us at 1-(800)-876-6676 or by e-mailing us at privacy@Monro.com.  Currently, some of the personal information that Monro collects, for example concerning its California employees, is not subject to some or all of the rights noted above, but it may be in the future.  If that occurs, we will provide you with relevant notice in a revised Privacy Policy.

Upon receipt of a request to exercise your rights, we may request additional information in order to verify your identity.  You may also be required to confirm your identity under relevant law or regulation.  To the extent possible, we will utilize information already in our possession to verify your identity.  Any information you provide in connection with such verification will be deleted as soon as practicable following your request and not used for any other purpose.

You may designate an authorized agent to make a request on your behalf.  If you submit a request through an authorized agent, we may require that the authorized agent provide proof that the authorized agent has been authorized by you to act on your behalf and may still require you to verify your identity in accordance with the above.

Policy Changes: If in the future we change our information collection practices or how we use personally identifiable information you have provided we will post the policy changes to our website to notify you of these changes. If you are concerned about how your information is used, you should check back at our website periodically. We will use for these new purposes only data collected from the time of the policy change forward.

Tire and service disclaimer

Tire pricing is valid only at the service location you have selected. Please print the tire page out for prices to be honored at store. Please consult with a store professional before assuming a specific tire is compatible with your vehicle as some vehicles have certain requirements. No carry outs. State/Federal taxes not included. A 9.99% charge will be added to the retail list price of all service work, not on tires, not to exceed $39 and represents costs and profits (does not apply in NY). An additional $2.90 filter or waste recycling fee applies to oil changes (does not apply in NY). Additional parts, service and labor may be required at additional cost. Coupons not valid with other offers and apply to most vehicles. Not all services and/or tires available at all locations. Certain restrictions and limitations apply. See store for complete details, including promotional and/or rebate information. Prices valid this day only.

Claims about competitors extra installation charges

Comparison chart is an example of us compared to a typical tire dealer that does not include any installation services in their tire pricing. This chart is just an example and does not represent any particular tire dealer or tire. $25 per tire average determined by averaging national tire chains (who charge for tire installation). This is verified and adjusted periodically via phone shops.

General

We are not responsible for typographical errors. Photos/art for illustration only.

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