So I call MVT, identified myself, asked for the manager intending to just let them know in case others had complained. "Fred" tells me I'll have to call back Monday, and in the middle of my next sentence, hangs up on me.
Game on, boys. Was prepared to give you the benefit of the doubt, but no more. I will give you the invoice number so you can track it down, but I cannot possibly give you a positive review.
Stay far away from Mountain View Tire and Auto Service, Town Center, Palm Desert, CA,
It took a while, but we were able to reach our customer. We are paying for his new oil pan, which he will be installing because he is a mechanic. While we did not cause the problem, we should have informed the customer of how bad the threads were on the oil pan drain plug before we started this job. We didn't communicate as completely as we should have. - Chris Mitsos, Vice President / Mountain View Tire and Auto Service